Privacy Policy

Privacy at a Glance

Table of Contents

1. Information We Collect

Information You Provide

• Text Input: The text you enter for speech generation
• Account Information: Email, username, and password (if you create an account)
• Payment Information: Billing details for premium features (processed securely by our payment providers)
• Communication: Messages you send to our support team

Information Automatically Collected

• Usage Data: How you interact with our service, features used, and session duration
• Device Information: Browser type, operating system, IP address, and device identifiers
• Performance Data: Service performance metrics and error logs
• Analytics: Website traffic patterns and user behavior (anonymized)

Information from Third Parties

We may receive information from payment processors, analytics providers, and other service providers we use to operate our service.

2. How We Use Information

We use your information for the following purposes:

Service Provision

• Generate speech from your text input using our AI models
• Provide access to voice personas and customization options
• Process payments and manage your account
• Deliver customer support and respond to inquiries

Service Improvement

• Analyze usage patterns to improve our AI models and features
• Monitor service performance and fix technical issues
• Develop new features and enhance user experience
• Conduct research and analytics (using anonymized data)

Communication

• Send service-related notifications and updates
• Provide customer support and respond to your requests
• Send marketing communications (with your consent)

Legal and Safety

• Comply with legal obligations and regulatory requirements
• Protect against fraud, abuse, and security threats
• Enforce our Terms of Service and other policies

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party providers who help us operate our service:

• Cloud Infrastructure: For hosting and data processing
• Payment Processing: For handling transactions securely
• Analytics: For understanding usage patterns (anonymized data only)
• Customer Support: For providing technical assistance

Legal Requirements

We may disclose your information when required by law or to:

• Respond to legal process, court orders, or government requests
• Protect our rights, property, or safety, or that of our users
• Investigate and prevent fraud or security threats
• Enforce our Terms of Service

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Data Security

We implement industry-standard security measures to protect your information:

Technical Safeguards

• Encryption: Data is encrypted in transit and at rest using advanced encryption standards
• Secure Infrastructure: Our servers are hosted in secure, certified data centers
• Access Controls: Strict access controls limit who can access your data
• Regular Audits: We conduct regular security assessments and updates

Operational Safeguards

• Employee Training: Our team is trained on data protection best practices
• Incident Response: We have procedures in place to respond to security incidents
• Regular Updates: We keep our systems updated with the latest security patches

5. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy:

You can request deletion of your account and associated data at any time by contacting us. Some information may be retained for legal or security purposes as required by law.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

7. Cookies & Tracking

We use cookies and similar technologies to enhance your experience and understand how our service is used.

Types of Cookies

For detailed information about our cookie usage, please see our Cookie Policy.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.

For users between 13 and 18 years old, we recommend parental guidance when using our service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws.

When we transfer your data internationally, we ensure appropriate safeguards are in place:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions for transfers to countries with adequate protection
• Certification schemes and codes of conduct

By using our service, you consent to the transfer of your information as described in this policy.

10. Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: